There are, of course, many ways that prevent you from seeing your BitDmarks on your wallet.
The most common reason is that you are on the “wrong” network. To change this, check which network you are on. If you are using MetaMask click on the “fox icon” in your browser.
A “drop down” window will come up with your wallet. You may need to log in with your password. If you are logged in then you will see a button with a network on the top between the “fox icon” and the circle on the right side. If you see “Ethereum Mainnet” you are in the wrong network.
Fixing this error is relatively simple. To do so, click on the button “Ethereum Mainnet” and then on “Add Network”.
A new window will pop up with 5 fields that you can fill in. Fill them out with the following data.
- Network name: Smart Chain
- New RPC URL: https://bsc-dataseed.binance.org/
- ChainID: 56
- Symbol: BNB
- Block Explorer URL: https://bscscan.com
After that click on save. Now you are on the right network.
If the problem persists, write us via the contact form or use the support chat.